[J]ust a note to say how pleased we were with [our meeting] today, and pleased with how all this is going along! I think the adage “You get what you pay for” is quite appropriate here – the professionalism and expertise that are displayed make this all work out so comfortably. We feel very confident about the path we are taking. As to the large window, we would have gone along with whatever you came up with. But the fact that the attitude was “how do we make this the best it can be, at reasonable prices?” was such a statement to the MAC ethos. Justin simply went above and beyond what we expected. THIS is your karma, and it shows.”